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Overcoming Adversity

Overcoming Adversity 1

1 Quiz
- Overcoming Adversity 1
Overcoming Adversity 2

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- Overcoming Adversity 2
Overcoming Adversity 3

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- Overcoming Adversity 3
Overcoming Adversity 4

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- Overcoming Adversity 4
Working Collaboratively

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Working Collaboratively 4

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Empathy

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- Empathy 4

Participants 2

Anthony
Brittany

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Conflict Resolution 3

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Question 1 of 10

1. Question
How easy or hard is it for you to apologize?
- This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 2 of 10

2. Question
An apology is a { } not an act of defeat.
- step towards progress
- position
- postive reactions
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Question 3 of 10

3. Question
Be the leader by { }.
- not making mistakes
- being kind to everyone
- being the first to apologize
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Question 4 of 10

4. Question
It’s important to apologize for { }.
- everything
- your words
- any role you had in the conflict
- your actions
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Question 5 of 10

5. Question
An improper apology can { }.
- trigger more tension
- end the conflict
- begin the path to healing
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Question 6 of 10

6. Question
Always apologize { } when it comes to apologizing, speed is the key.
- at the right time
- swiftly
- in the right environment
- in a private meeting
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Question 7 of 10

7. Question
Always apologize sincerely, the only thing worse to not apologizing is to { }.
- apologize disingenuously
- give a fake apology
- not mean what you say
- all
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Question 8 of 10

8. Question
When apologizing always { }.
- look the person in their eyes
- call them by name
- convince them you mean it
- all
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Question 9 of 10

9. Question
In the perfect apology:
- Timing is right
- The motives are clear
- The response is predictable
- All
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Question 10 of 10

10. Question
Apologies should be { }.
- private
- personal
- productive
- all
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