Client Satisfaction 4
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Question 1 of 6
1. Question
How well do you manage the words you speak, are you winning or losing the war of words?
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Question 2 of 6
2. Question
Wise people wait before speaking.
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Question 3 of 6
3. Question
You should always exercise the time, patience and discipline to:
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Question 4 of 6
4. Question
You can wait by:
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Question 5 of 6
5. Question
Always separate the emotional from the factual.
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Question 6 of 6
6. Question
The WORD acronym is Wait, Organize, Rehearse, Deliver.
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